Casecentive considers a careful handling of personal data of great importance.

In our processing we comply with the requirements of privacy legislation. This means, among other things:

• We clearly state the purposes for which we process personal data. We do this via this privacy statement;
• We limit our collection of personal data to only the personal data that is necessary for legitimate purposes;
• We first ask for your explicit consent to process your personal data in cases where your consent is required;
• We take appropriate security measures to protect your personal data, including the requirements of parties who process personal data on our behalf;
• We respect your right to provide access, correction or deletion of your personal data at your request.

Casecentive is responsible for data. In this privacy statement we explain what personal data we collect and use and for what purpose. We advise you to read it carefully.

This privacy statement was last updated on 29-09-2020 15:04.

Use of personal data
When using our website, we obtain certain information from you. This may be personal data. We only store and use personal data that you provide directly, in the context of the service requested by you, or of which it is clear at the time of provision that they will be provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

– IP Address (if we find abuse / fraud on an IP address, we exclude this IP address)
– Email address (when used in Chat or Email form)
– Name (when used in Chat or Email form)

Contact form, chat function
Through our website we offer the possibility to ask questions through a contact form or chat function (Zendesk Chat / Zopim), where you will be asked to fill in various details to handle your question. You choose which information you provide. The data you send us will be kept as long as the nature of the form or the content of your e-mail is necessary for the complete answer and handling.

Publication
We do not publish your customer data.

Advertisements
Our website displays advertisements.

Provision to third parties
We may pass on your data to our partners. These partners are involved in the execution of the agreement. These partners are (partly) located outside the EU. We have strict agreements with them to comply with the European privacy rules. Social media buttons are included in our website. These buttons are used by the managers of these services to collect your personal data.

Security
We take security measures to limit misuse and unauthorized access to personal information.

Retention periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty. Thereafter, we will retain data for up to one year for the statistical purposes described. The data will then be deleted unless there is a legal obligation to retain it for a longer period (such as the seven-year tax retention obligation for payment data).

Third party websites
This privacy statement does not apply to third party websites that are linked to our website. We cannot guarantee that these third parties will handle your personal data reliably or securely. We advise you to read the privacy statements of these websites before using them.